Things are not looking impressive for Virgin Media, the new owner of NTL. I did not receive a reply so I sent them another email:
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Dear Sir or Madam,
I have sent an email but I have yet to receive a reply.
The email I sent concerned the price discrepancy between the cable 25 pound service compared to the non-cable service. I don't see how you can justify the difference in price. Since I can receive both services, I am interested in switching to your non-cable service. Although I would be interested in a more competitive price for the existing service.
Another thing I thought you may be interested in is the problem I had with NTL. If you do not want to repeat the same mistake, please contact me.
Yours faithfully,
Dr Julian Hartley
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1 comment:
Still waiting and it is about 15 days. I have received a confirmation email so they cannot say that they have not received it.
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